Mustaqbal Exchange Company offers many services and products to its valued customers through its network of agents located in the Hashemite Kingdom of Jordan and outside the Kingdom. The services provided by Mustaqbal Exchange Company are money transfer and foreign currency exchange services. The following terms and conditions apply to all services and products for Mustaqbal Exchange Company.

The customer’s request for the services of Mustaqbal Exchange Company is considered an acknowledgment and agreement from him to abide by these terms and conditions, which can be amended or changed by Mustaqbal Exchange from time to time. These terms and conditions apply to all clients dealing with Mustaqbal Exchange Company, regardless of any special terms and conditions that are agreed by the client, As: -

I/we have checked the transfer instructions and details on the receipt and I confirm that they are all correct.

I / We acknowledge that we understand the fact that it is not possible to cancel, refund or suspend any financial transfers sent through the bank account once they are completed and this procedure is subject to the absolute disposal of the beneficiary bank and therefore the transfer value cannot be refunded and the approval of the account holder is required.

I / We declare that I / we are the rightful owner / owners of the funds subject to this transfer and I / we have the capacity and authority to make this transfer. I / we also acknowledge the full knowledge and ignorance of the beneficiary and that the amounts are transferred for the purpose of personal and legitimate use.

I / We declare that I release Mustaqbal Exchange Company from any liability or claims for compensation for damages resulting from reasons beyond the control of Mustaqbal Exchange Company or from unexpected events, including but not limited to changing laws or procedures in the country in which the transfer is being transferred, and I agree to be responsible Mustaqbal Exchange Company is limited to a maximum refund of the transferred amount with the lowest fees and exchange settlement, and that I am not entitled to any gain in the currency rate in the event of a refund.

I hereby declare that the Mustaqbal Exchange Company is fully discharged from liability for any liability attributable to the delay in making the transfer, whatever the reason. other losses or from other factors beyond its control

The transfer request is not valid until after the Teller has been approved by signing and stamping it with a seal indicating receipt and the signature of the sender of the transfer.

Mustaqbal Exchange Company will no longer be responsible for any collected fees / fees imposed by any intermediary bank as a result of the benefits obtained by the beneficiary

The exchange rate that is determined by Mustaqbal Exchange Company for the same day of the transaction, which is subject to various factors such as the exchange rate of banks and other exchange companies, the time of the transaction, the value of the transaction, the profit margin, and others.

Mustaqbal Exchange Company has the right to collect service fees as a commission for the services it provides to the customer. The fees differ from one service to another. Mustaqbal Exchange Company reserves the right to change the service fees from time to time based on its internal policies.

The customer is obligated to provide any information or data requested by Mustaqbal Exchange Company or any of the banks participating in the transfer process, whether that was before or after depositing the transferred funds in the beneficiary account. Mustaqbal Exchange Company shall not be responsible for any losses incurred by the customer.

Mustaqbal Exchange Company shall not be responsible for any incorrect information and/or documents provided by the customer, and the customer shall be solely responsible for verifying the validity and accuracy of the information provided by him, including the information of the beneficiary.

The sale and purchase of currencies is subject to the financial limits and financial exchange restrictions applied by the competent authorities and compliance with the rules of anti-money laundering.

Foreign currencies are bought and sold in accordance with any restrictions imposed by the regulatory authorities in the issuing country.

Once the currency is sold or bought, it is returned only at the prevailing market rate.

The exchange rate differs in the case of buying currencies from that in the case of selling, and this is according to the exchange rate displayed on the exchange rates board located in Mustaqbal Exchange Company.

Currency exchange rates are flexible and subject to changes, and Mustabal Exchange Company is not responsible and does not compensate the customer for any loss that may occur due to these changes, and Mustaqbal Exchange Company does not give any guarantees related to the currency exchange rate that it provides for any transaction and is not under any obligation to provide the best or the most available exchange rates.

The customer is obligated to verify the validity of the securities received before leaving the headquarters of Mustaqbal Exchange Company, and Mustaqbal Company is not responsible for the customer's failure to verify the authenticity of the currencies after leaving its headquarters.